Rydit – Privacy Policy

Last Updated: 5 August 2025

At Rydit, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share information when you use our app.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

• Full name, email address, phone number
• Profile picture (optional)
• Government-issued ID (for drivers only)
• Driving license, insurance, and vehicle details (for drivers)
• Payment card details (for online transactions)

1.2 Location Data:

• Real-time GPS location to facilitate ride and delivery services
• Pickup and drop-off locations

1.3 Device Information:

• Device model, OS version, IP address, app version

1.4 Usage Data:

• Ride/delivery history
• Ratings and feedback
• Wallet and earnings (for drivers)

2. How We Use Your Data

We use your data to:

• Provide and manage ride and delivery bookings
• Calculate fares and process payments
• Match riders with drivers
• Communicate with you (notifications, messages, calls)
• Improve our services and user experience
• Detect and prevent fraud or illegal activity
• Respond to support inquiries

3. Data Sharing

We may share your data:

• With other users (e.g., sharing name, rating, phone for communication between rider and driver)
• With third-party service providers (e.g., payment gateways)
• With legal authorities if required by law or to protect user safety

4. Data Security

We use modern security practices to store and transmit your data securely. All sensitive data (e.g., card details, driver documents) is encrypted.

5. Your Rights

You can:

• Access and update your profile anytime
• Delete your account and associated data
• Contact us to request data export or correction

6. Contact Us

For privacy-related concerns, contact us at:

Email: support@rydit.app